On the HouseRowan House Group

Demo · a fictional restaurant group · nothing here is real · On the House is built by JL Collective · luke@thejlcollective.com

Review Room

Every review you bring in, each one put against the person it names. Nobody is credited until a manager says so.

Reviews, last 7 days

1

the week to Wed, Oct 28, the last day anything came in

Mean rating, that week

2.0

across 1 reviews

Waiting to be counted

4

proposed credits, none of them scoring yet

Worth a look

0

patterns nobody has read yet

Narrow it down

Tripadvisor is not connected — nothing has been read from it, so it shows no reviews rather than zero reviews. No review platform has given us credentials yet; their reviews here arrived as a CSV export. 29 notes came from the group's own feedback form, shown unsigned as “Our own form”.

Waiting to be counted

Each one is a guess about who a review is thanking, with the words it matched on. Confirm it and it counts on the board. Reject it and it never does.

  • internal2★Esperanza Villalobosexact90% sure

    Our server was lovely, the kitchen was slow. (Named on the form: Esperanza.)

    Matched on “Esperanza”

  • google2★Ignacio Salvatierraexact90% sure

    Not what we expected for the money. Our server, Ignacio, never came back to check on the food. the bucatini came out cold at 8:15. We will not be returning.

    Matched on “Ignacio”

  • 2 people on the Little Fern roster answer to “Dan”. One review credits one person: confirm whoever had the table and say no to the rest.

    opentable2★Daniel Okonjoalias45% sure

    Not what we expected for the money. Our server, Dan, never came back to check on the food. We sent the bucatini back and nobody followed up. The 6:00 seating for 4 felt like an afterthought. For this money there are ten better options.

    Matched on “Dan”

    opentable2★Daniel Reyesalias45% sure

    Not what we expected for the money. Our server, Dan, never came back to check on the food. We sent the bucatini back and nobody followed up. The 6:00 seating for 4 felt like an afterthought. For this money there are ten better options.

    Matched on “Dan”

The staff board

Confirmed credits only. 4 attributions are still waiting to be confirmed and are not counted here. A credit nobody confirmed is a guess, and a guess should never settle who won the month.

Nothing has been confirmed yet. The board fills in as the queue above is worked through.

Worth a look

Patterns in the reviews themselves, put in front of a person to read. None of this is an accusation and none of it touches anyone’s standing. Read the reviews side by side and decide what it is.

None of the 4 open patterns sit on the reviews these filters show. Clear the filters to read them.

Everything that came in

The 12 newest of 12 reviews in view, all sources together.

Recent reviews across platforms, newest first
WhenWherePlatformStarsWhat they wrote
Sat, Oct 24Little FernYelp2★We booked at 7:45 for 4 and were not seated until almost half past. The bucatini came out cold and nobody checked on the table after the order landed. We have eaten here half a dozen times and this is the first time we left annoyed.Food temperature95% sure
Tue, Oct 13Little FernGoogle2★Not what we expected for the money. Yukie argued with us about the bill. For 4 people at 6:00 it was the wrong night to come. Nobody offered to make it right.
Fri, Oct 2Little FernResy2★Stars only, no words
Thu, Oct 1Little FernOur own form2★Our server was lovely, the kitchen was slow. (Named on the form: Esperanza.)Attentiveness and warmth38% sure
Sat, Sep 26Little FernOpenTable2★Not what we expected for the money. We asked twice about the bucatini before it appeared. We will not be returning.
Thu, Aug 27Little FernGoogle2★Not what we expected for the money. the pot de creme was half the portion it used to be. the pot de creme went back once and came out the same. We will not be returning.Portion size36% sure
Tue, Aug 11Little FernOpenTable2★Disappointing, and we had been looking forward to it for weeks. We asked twice about the roast chicken before it appeared. We will not be returning.
Sun, Aug 9Little FernGoogle2★Not what we expected for the money. Our server, Ignacio, never came back to check on the food. the bucatini came out cold at 8:15. We will not be returning.Food temperature95% sureService pace85% sure
Sat, Aug 1Little FernYelp2★Two of the four plates came out cold. For 4 people at 5:30 it was the wrong night to come. Nobody offered to make it right.Food temperature95% sure
Tue, Jul 28Little FernOpenTable2★Not what we expected for the money. Our server, Dan, never came back to check on the food. We sent the bucatini back and nobody followed up. The 6:00 seating for 4 felt like an afterthought. For this money there are ten better options.Service pace85% sure
Sat, Jul 25Little FernOpenTable2★We waited forty minutes past our reservation time. the mussels was half the portion it used to be. The 7:45 seating for 2 felt like an afterthought. Nobody offered to make it right.Reservations and waiting42% surePortion size36% sure
Thu, Jul 23Little FernGoogle2★Two of the four plates came out cold. The 6:45 seating for 4 felt like an afterthought. Management never came by.Food temperature95% sureService pace85% sure